Support
Responsible gambling
Betting should cost you entertainment money and nothing else. If it has stopped feeling that way, every province has a free and confidential line you can call today.
Ontario
ConnexOntario
1-866-531-2600
Free, confidential, 24 hours a day, 365 days a year.
Visit the service →Alberta
GameSense Info Line
1-833-447-7523
AGLC GameSense advisors. The Alberta Health Services Addiction Helpline at 1-866-332-2322 is available 24 hours.
Visit the service →Saskatchewan
Saskatchewan Problem Gambling Helpline
1-800-306-6789
Free and confidential. Call, text, email or chat online.
Visit the service →Manitoba
Manitoba Gambling Helpline
1-800-463-1554
Available 24 hours a day, 7 days a week.
Visit the service →British Columbia
Gambling Support BC
1-888-795-6111
Free, confidential, 24-hour line. Trained specialists can refer callers to counselling.
Visit the service →Quebec
Gambling: Help and Referral
1-800-461-0140
Available 24 hours a day, 7 days a week. Confidential, bilingual and free.
Visit the service →Nova Scotia
Gambling Support Network
1-888-347-8888
Free, confidential and available 24 hours a day.
Visit the service →New Brunswick
Gambling Information Line
1-800-461-1234
Free, confidential information through the Department of Health.
Visit the service →Newfoundland and Labrador
Problem Gambling Help Line
1-888-899-4357
Free and confidential, available province-wide 24 hours a day.
Visit the service →Prince Edward Island
Problem Gambling Help Line
1-888-299-8399
Free and confidential.
Visit the service →Tools every regulated book must give you
Deposit limits cap how much you can add over a set period. Loss limits cap how much you can lose. Time limits cap how long a session runs. Cool-off periods lock the account for a short window. Self-exclusion locks it for months or years and cannot be reversed on a whim, which is the point.
Set these the day you open the account. A limit chosen when you are calm is a different decision from a limit chosen at 1am after a bad run.
Centralized self-exclusion
Ontario launched BetGuard, a centralized self-exclusion tool covering every regulated igaming site in the province including OLG’s, open to anyone 19 or older. Alberta requires every approved operator in its new market to connect to the province’s centralized self-exclusion program. In other provinces, self-exclusion runs through the provincial lottery corporation.
Signs worth taking seriously
- Betting more than you planned, more often than you planned
- Chasing losses with larger stakes
- Borrowing money to bet, or betting money set aside for something else
- Hiding how much you bet from people close to you
- Betting to change how you feel rather than for entertainment
- Feeling restless or irritable when you try to cut back
None of these need to be severe to be worth a phone call. The lines above are free, confidential, and staffed by people who do this all day.
The maths, plainly
Sportsbooks build a margin into every price. On a standard two-way market it is around 4.8 percent, and it is far higher on parlays. Over enough bets, that margin wins. Anyone telling you otherwise is selling something.
If you are in crisis
Call or text 9-8-8, Canada’s suicide crisis helpline, available 24 hours a day in English and French. If someone is in immediate danger, call 911.